We process orders within 1-2 business days. Standard shipping typically takes 4-12 business days for delivery.

Yes! We offer free shipping on orders over $50. For orders under $50, there is a flat rate shipping fee of $10.

Yes, once your order is shipped, you’ll receive a tracking number via email to monitor its progress.

You can return items within 30 days of receipt, provided they are unused, in original condition, and with tags attached. Please contact our customer service team to initiate a return.

To exchange an item, follow the same steps as a return. Once we receive the original item, we’ll process the exchange for you.

Yes, we ship internationally! Shipping costs and times will be calculated at checkout based on your location.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other standard online payment methods.

Unfortunately, we do not offer express shipping at this time. All orders are sent via standard shipping.

For any questions or concerns, feel free to reach out to us at hydrava.co@gmail.com, and our customer service team will be happy to assist you.