Got a question?

We process orders within 1–2 business days. Standard delivery then takes 4–12 business days.

Australia: free over $45, otherwise $9.95. New Zealand: free over A$39. United Kingdom: free over £20, otherwise £4.50. USA: free over US$30, otherwise US$6.95. Everywhere else, shipping is calculated at checkout.

Not at the moment. Every order goes out with standard shipping.

Yes, we ship internationally. Shipping costs are calculated at checkout.

Once your order ships, we'll email you a tracking number.

You've got 30 days to return an item. It needs to be unused, in its original condition, with the tags still attached. Get in touch with us to start a return.

Yes. Exchanges work the same way as returns: 30 days, unused, original condition, tags attached. Contact us to get one started.

We take Visa, Mastercard, Amex, PayPal and the other standard payment methods.

Email us at gday@hydrava.co and we'll get back to you.